Domneşti, RO, 077090
"Innovation is the driving force behind the success of our business."
Curiosity, pragmatism and the desire for innovation have a long tradition at HORNBACH. When the market situation, industries and customer requirements change, HORNBACH has no reason to panic: HORNBACH keeps pace! And we have been doing so for over 145 years! Old values make it possible to discover new paths.
When it comes to implementing successful projects, people turn to the professionals in the business. Why not when it comes to your own career?
ITSM Platform Owner / Architect (remote)
About the job
We, the IT team for Monitoring & Incident Management, drive the advancement of internal technical business processes and optimize incident management. We are looking for new heroes who share our enthusiasm for high-performance, stable, and secure ITSM processes.
Your tasks:
- As an ITSM Platform Owner / Architect, you are responsible for implementing future-proof IT solutions: from introduction, through implementation and rollout, to operation.
- Your main tasks include shaping the digital transformation in the ITSM area, the technical platform vision, and internal structures, as well as developing a solution architecture.
- You are also responsible for implementing a central Configuration Management Database (CMDB) to meet business and technical requirements.
- You provide technical and strategic advice to our stakeholders and manage internal and external developers.
What you bring:
- A completed degree or equivalent technical training, with several years of professional experience in implementing ITSM platforms, forms the basis for your successful entry with us.
- A broad wealth of experience in digital transformation, optimizing IT organizations, or enterprise service management enhances your portfolio.
- You are very familiar with developing IT processes, business applications, and APIs.
- Knowledge of ITIL and ITSM processes is more than just nice to have.
- Your technical understanding and ability to think beyond your own horizon enable you to translate business processes into workflows and develop sustainable solutions.
What you can look forward to:
- Hang up your tie: An open working atmosphere with flat hierarchies and great colleagues in a down-to-earth family business awaits you.
- Room for private projects: With flexible working hours including time tracking and a modern equipped workplace as well as the possibility of home office (mobile working), we lay the foundation for the optimal balance between work and private life.
- Grow with us: With tailor-made training and further education, we promote your professional and personal development.
In our team of over 26000 colleagues, there is always room for new ideas and talented people who want to turn their professional future into a successful project.
HORNBACH supports you in your project with an attractive salary and other benefits.
We look forward to receive your application!
ITSM Platform Owner / Architect (remote)